Onward How Starbucks Fought for Its Life Without Losing Its Soul By Schultz, Howard Book - 2011

This man, Howard Schultz, is passionate about coffee and about his company. I felt breathless as I read all the action that he initiated in 2008 to bring new life to Starbucks. I admire his drive and determination and hope that his professed concern for his employees (partners as he calls them) is genuine. It appears to be. What other U.S. company provides health care for staff 20 hours or more per week. Focusing on the customer and their experience and remaining true to his original vision is inspiring. Makes me wish I liked coffee more.

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